Shipping policy

Shipping Policy

Last updated: May 25, 2026

Order Processing

At Elyseur, we strive to process all orders within 1-2 business days. Once your order has been dispatched, you will receive a tracking email that includes the shipping details and a unique tracking number. This allows you to stay up-to-date on the status of your order from the moment it leaves our warehouse to the moment it arrives at your doorstep.

Domestic Shipping — United States

We offer the following shipping options for domestic orders within the United States:

Shipping Method Shipping Fee Estimated Delivery Time
Standard/Free $0.00 3-7 business days
Expedited calculated at checkout 2-4 business days
Express calculated at checkout 1-3 business days

International Shipping

For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer. We recommend checking with your local customs office for any specific regulations or fees associated with international shipping.

Order Tracking

Once your order has shipped, you can track its progress using the unique tracking number provided in your shipping confirmation email. This will allow you to stay informed about the status of your order and estimate the delivery time.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us within 10 days of the expected delivery date. When reaching out, please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to us at support@elyseur.shop. We're here to help and look forward to hearing from you.