Shipping policy
Shipping Policy
Last updated: May 25, 2026
Order Processing
At Elyseur, we strive to process all orders within 1-2 business days. Once your order has been dispatched, you will receive a tracking email that includes the shipping details and a unique tracking number. This allows you to stay up-to-date on the status of your order from the moment it leaves our warehouse to the moment it arrives at your doorstep.
Domestic Shipping — United States
We offer the following shipping options for domestic orders within the United States:
| Shipping Method | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| Standard/Free | $0.00 | 3-7 business days |
| Expedited | calculated at checkout | 2-4 business days |
| Express | calculated at checkout | 1-3 business days |
International Shipping
For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer. We recommend checking with your local customs office for any specific regulations or fees associated with international shipping.
Order Tracking
Once your order has shipped, you can track its progress using the unique tracking number provided in your shipping confirmation email. This will allow you to stay informed about the status of your order and estimate the delivery time.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us within 10 days of the expected delivery date. When reaching out, please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to us at support@elyseur.shop. We're here to help and look forward to hearing from you.